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What do retail travel agents do?

According to Airlines Reporting Corporation (ARC) a retail travel agency is defined as ” a business that performs the following functions: quotes fares, rates, make reservations, arrange travel tickets and accommodation, arrange travel insurance, foreign currency, documents and accepts payments.”

What jobs can a travel agent do?

Travel Agent

  • helping clients to find a suitable package holiday or to plan independent travel.
  • checking the availability of the chosen holiday by telephone or computer.
  • making bookings using a computer system.
  • collecting payments and filling in booking forms.
  • contacting clients when their tickets arrive.

What is a travel agents main job?

Travel Agent Job Responsibilities: Meets with clients to determine travel needs, budgets and preferences. Sells and coordinates transportation, accommodations, insurance, tours and activities. Advises clients regarding destinations, cultures, customs, weather and activities. Attends travel seminars and conferences.

Who are the retail travel agents provide an example?

An example of an independent travel agents is Hays Travel. Multiple travel agents: Are companies which operate a chain of retail outlets through out the UK. These types of companies are most likely to be found on the high street, some examples are Thomas Cook and Thompson.

What are the qualifications of travel agent?

Requirements

  • Proven work experience as a Travel Agent.
  • Excellent knowledge of computer reservations systems, GDS systems and e-travelling.
  • Fluency in English; multilingualism is a plus.
  • Strong sales skills and commercial awareness.
  • Ability to interact, communicate and negotiate effectively.

What does it mean to be a retail travel agent?

(Retail travel agents, in turn, sell the tours to travelers.) Designing and developing a tour involves determining an itinerary, arranging for tour escorts, and making travel and accommodation reservations. Many tours also include optional side trips and activities that have to be planned carefully.

What are the duties of a wholesale travel agent?

Wholesale travel agents must have good marketing skills to interest retail travel agents in the tours they have developed. Retail travel agents offer advice to the general public. They furnish travelers with timetables and travel literature, compute fare costs and make reservations, and sell tours developed by the wholesale travel organizations.

What do travel agencies do for their clients?

Wholesale travel agencies assemble package holidays and sell them to the clients through retail travel agencies. A typical package tour includes – air tickets, accommodation, and something other services may also be included in it such as entertainment, sightseeing, and sports activities etc.

What kind of skills do you need to be a travel agent?

Travel Agent Skills & Competencies. Being a travel agent is both a sales job and a customer service job. Agents need to serve the needs of their clients while working with vendors—airlines, resorts, hotels, and more—to secure the best deals for their clients.