Is housekeeping department the backbone of a hotel?

KAUSHI LEELANANDA: The housekeeping department is the backbone of the Hotel operation. It plays a very important role in the hotel and is the one of the main pillars of the quality of the hotel.

Why housekeeping department is important in hotel?

Housekeeping staff is responsible for ensuring that guest areas are trim and spruce, and without housekeeping, the state of a hotel would quickly deteriorate. The housekeeping department is the backbone of any hotel and it plays a crucial role in keeping guests satisfied.

What is housekeeping and why is it important?

The main functions of housekeeping are overall cleanliness, bed making, ensuring maintenance of the building and its infrastructure, laundry, linen management, key control, pest control, safety and security of the guests as well as the infrastructure and interior decoration.

What are the duties and responsibilities of housekeeping department?

Housekeeping duties extend beyond that of the guest rooms. Housekeepers are also tasked with cleaning the lobby, hallways, public restrooms and any other public rooms. The housekeeping department handles laundry services, employee staff rooms, and may even help to maintain outside public spaces.

What is the relationship between housekeeping and front office?

As guest check out, the front office notifies housekeeping. Housekeeping ensures that these rooms are given top priority in servicing, so that clean rooms are available for sale. To ensure efficient rooming of guests, both housekeeping and front office must inform each other of changes in a room’s status.

What is the main function of the housekeeping department?

Housekeeping is an operational department in a hotel, which is responsible for cleanliness, maintenance, aesthetic upkeep of rooms, public area, back area and surroundings. A hotel survives on the sale of room, food, beverages and other minor services such as the laundry, health club spa and so on.

What is the main purpose of housekeeping?

What is the importance of housekeeping in a hotel?

IMPORTANCE OF HOUSEKEEPING. Housekeeping is an operational department in a hotel, which is responsible for cleanliness, maintenance, aesthetic upkeep of rooms, public area, back area and surroundings.

Who are the members of the hotel housekeeping team?

But room attendants are just one part of the housekeeping department. The entire team can include several sub-departments, each with different responsibilities and areas of expertise.

What are the duties of a housekeeping manager?

The housekeeping manager’s role is to organize the housekeeping department’s operations. He or she is usually the main point person for the housekeeping department when communicating with other departments, like in emails or meetings.

Who is responsible for cleaning rooms in hotels?

Rooms: All hotels have guestrooms, so all hotels have room attendants that are responsible for cleaning rooms during and after reservations. In some hotels, floor supervisors might oversee the room attendants on each floor and perform quality control checks.