How do I contact Virgin Media by email?

Here’s a guide to what you’ll need to do to send a message in Virgin Media Mail.

1. Visit mail.virginmedia.com.
2. Enter your My Virgin Media email address and password.
3. Select Compose on the toolbar.

How do I contact Virgin Media?

Or you can ring us from any other phone on 0345 454 1111*.

How do I get in touch with Virgin Media UK?

Just give our Customer Care team a call on 150 from your Virgin Media Phone or from your Mobile, call 0345 454 1111 – Select option 2.

How do I report a problem with Virgin Media?

You can report if you’re affected by a service outage online or give our friendly team a call on 150 from your Virgin Media home phone or mobile, or on 0345 454 1111 * from any phone.

Can I write to Virgin Media to cancel?

Re: How to cancel Virgin Media contract? Simplest way, write a letter to Customer Services Virgin Media, PO Box 333, Matrix Court, Swansea, SA7 9ZJ giving them 30 days notice.

How do I backup my virgin emails?

To back up your emails, select the “Email” tab again and scroll down to the last email on your Inbox (This could take a good few scrolls until you get to the bottom). Once at the end of your Inbox, tick the box next to “Select all” on the right side of the page.

Can anyone get through to Virgin Media?

To speak to a Virgin Media customer service representative, simply call the Virgin Media customer service number on 0844 800 3118 today. The Virgin Media helpline is available Monday to Friday and Saturdays; it is a direct connection through to Virgin Media customer services.

Is it free to call Virgin on 150?

Calling Virgin Media. Call 150 from any UK Virgin Media phone or mobile. The 150 number is free from charges, and is recommended for most questions about broadband, TV, and landline services. This line is open seven days a week, from 8am to 10pm.

How do I get a refund from Virgin Media?

How do I get refunded? If your final bill displays a credit in the summary, you need to contact us and request a refund on your account. Please visit our contact page and we can arrange for this to be sent to you.

What’s the best way to contact Virgin Media?

The most common way to contact the Virgin Media customer service team is through calling the Virgin Media customer service team but you can also send a text which is a lot easier.

Who is the director of customer service at Virgin Media?

At board level, VM don’t have a director of customer service (hardly surprising), there is just a CEO and a CFO, with the CFO responsible for most operational matters, after she’s finished her bean counting duties. If you want to complain, search read and follow the Virgin Media Consumer Complaints Code of Practice.

What are the hours of operation for Virgin Media?

For the weekend the operating hours for the Virgin Media customer service team is 8am – 8pm Saturday and Sunday 8am – 6pm. This is the best way to contact the Virgin Media team via phone and be mindful of the operating hours for the different Virgin Media services.

How to check your Virgin Media Service status?

There are a few ways you can check for network problems. Check the official Virgin Media Twitter as widespread network issues may be flagged up there. Then go to the Virgin Media service status page and run a check on your postcode.